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Frequently Asked Questions
Q: Why choose us for your apparel needs?
A: We are a factory-direct wholesaler with 20 years of experience. We provide original designs, high-quality production, and offer competitive discounts based on purchase quantity.
Q: Do you accept customized orders?
A: Yes, OEM and ODM orders are fully accepted. You can customize with your own design, brand, logo, labels, and tags.
Q: How do you manage quality control?
A: Our QC team monitors every stage from sampling to the production line and packing. We strictly ensure colorfastness (ISO 4 grade) and control shrinkage within 3-5% for all fabrics.
Q: Can you create samples based on pictures?
A: Yes, we can develop samples based on original garments, clear photographs, or designed artwork provided by the client.
Q: What is the sample policy for new clients?
A: New clients are required to pay for samples initially. However, the sample cost is refundable and will be returned once a bulk order is placed.
Q: What shipping methods are available?
A: Small quantities are shipped via express couriers like UPS, FEDEX, DHL, TNT, or EMS. Large quantities are handled via sea or air freight according to your requirements.